Frequently Asked Questions
Here's a selection of the most common queries we received for Taxi insurance. If we've not listed your question please call 0121 382 7464 where our taxi specialist advisor will be happy to help you.
1) Can I transfer my No Claims Bonus from a private car policy? 
Many of our schemes allow you to transfer your No claims Bonus from a private car over to your Taxi insurance.
Call 0800 917 5227 or 0121 382 7464 or email sales@lionheartinsurance.co.uk for more details
2) Does public hire use include private hire?
Yes. Private Hire can only be pre-booked. Public Hire (Hackney Carriage) enables the driver to be hailed, operate at a Taxi
Rank and can be pre-booked.
3) Can a 'non taxi badged' individual be included to drive for Social Domestic & Pleasure cover?
No. Legally, in England and Wales, any person who is not 'badged' (i.e. does not have an official license) drives a licensed
private or public hire (Hackney) vehicle, he/she is committing an offence. This applies even if all plate/signs etc indentifying
the vehicle as a licensed taxi are removed from the vehicle. The only exception is for road testing purposes after servicing or
repairs have been carried out. These operators will have their own 'Motor Trade' Policy.
4) Can I pay for my Taxi policy in instalments?
Yes, for many policies and drivers we can allow payment by instalments (typically over 10 months). Please speak to our
agents for further details Call 0800 917 5227 or 0121 382 7464 or email sales@lionheartinsurance.co.uk
5) What is a 'licensed' private hire driver?
A driver who has been issued by a relevant licensing authority, typically these are local councils.
6) Can I add extra vehicles to an existing policy?
Under the taxi policy only one vehicle can be insured. If you would like a fleet policy please call 0800 917 5227 or
0121 382 7464 or email sales@lionheartinsurance.co.uk where our agent will advise the best solution for you.
7) Can I suspend cover on a policy?
No, sorry, none of our existing policies provide a suspend feature. Call 0800 917 5227 or 0121 382 7464 or email
sales@lionheartinsurance.co.uk where our agents will provide alternative solutions.
8) Can I temporarily add a 'non-plated' or a 'licensed vehicle' be added to a taxi policy?
No, the taxi policy covers only one vehicle. Additionally, the policy will only cover licensed vehicles.
9) How do I go about getting 'licensed'?
Contact your local authority or speak to a local taxi firm who will be able to assist or Call 0800 917 5227 or
0121 382 7464 or email sales@lionheartinsurance.co.uk
10) Can you provide Public Liability?
Yes. We provide Public Liability Insurance and Employee Insurance (for Taxi Firms) at very competative prices,
Call 0800 917 5227 or 0121 382 7464 or email sales@lionheartinsurance.co.uk where an agent will help you through this.